Accenture Collections Team Leader with English and Polish in Warszawa, Poland

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?

As a Procurement Senior Specialist (Team Leader) you will partner with managers to execute processes, deliver exceptional service and to organize work of the Buy Center team. The team is responsible for providing procurement services which consist on reviewing Purchase Orders from the compliance point of view, and for providing customer support to EMEA offices of a globally present client. Mostly, you will:

  • Actively support and coordinate end to end processes within the scope.

  • Ensure proper execution of operational tasks within the Team: coordinate and monitor task completion within SLA time and with high quality, improve E2E metrics for the supported countries; maintain long-term relationship with internal and external stakeholders.

  • Support the Tower Lead and other stakeholders with ad-hoc tasks.

  • Initiate and support process and tool improvement projects.

  • Monitor the onboarding and knowledge transfer process for New Joiners.

  • People Agenda including Recruiting, People Development and HR-related administration.

  • Represent the team as the Operational Excellence point of contact.

What we expect form you:

  • 3+ years’ experience in purchasing/procurement environment or customer service related experience

  • 2+ years’ experience in supervising a team

  • Strong oral and written communication skills

  • Very good English

  • Ability to work independently in a fast-paced work environment

  • Proactiveness in looking for improvements and solutions

  • Proficiency with productivity tools, including MS Office

  • W

  • hat can we offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF

  • Using foreign language and new technology solutions daily, cooperating with various Clients

  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming

  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.