Accenture Network Telecoms Provisioner - Contract in Ireland
Service Delivery Network Telecom Provisioner (LW/Corp Testers)
The Network Telecom Provisioner is responsible for effectively and efficiently managing a queue of orders to complete end to end testing of services in scope (mainly Wavelength/leased wave, Corp). End to end testing covers, proving of good continuity/connection and reviewing of test results (BERT) to be within the acceptable range based upon the requirements set for the performance of a given service.
OVERALL PURPOSE OF JOB
Manage and facilitate the testing of Wavelength and/or Corp services
Utilize inventory tools and provide port assignments that will be used as demarcation to third party vendors.
Track milestones and proactively drive any activities that may jeopardize completion of end to end testing of service/s in scope.
Provide thorough and timely status throughout the end to end testing process.
Coordinate remote hands / dispatch support as needed across an entire path and direct those resources to install equipment, patch, create hard loops, test, and/or troubleshoot services
Ensure high quality hand-offs to internal customers. Engage stakeholder organizations as required
Update and maintain circuit database in addition to other tools which store site information and inventory
Develop effective communication and teamwork with internal customers and Carriers
Act as an externally facing point of contact to coordinate service and operational support from vendors
Support planned systems maintenance activity while minimizing impact to services
Contribute to streamlining processes and work closely with corp developers to improve the workflow, inventory and provisioning systems
2-3 years of experience in a Telecom NOC or Test and Activation environment
Demonstrated experience with remotely testing, troubleshooting, and activating DWDM and Data services.
Strong knowledge of troubleshooting across layer 1 and 2, including experience managing tests with multiple types of test equipment (EXFO, VeEX, JDSU, etc.), and different testing approaches (BERT, OTDR, RFC2544, etc.)
Experience managing work from a queue, as well as working in network inventory tools required
This is a 12month Contract initially
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
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