Accenture Management Consulting Senior Manager – Distribution and Marketing (Financial Services) in Singapore, Singapore
Join Accenture and help transform leading organizations and communities around the world and more specifically here in ASEAN. The sheer scale of our capabilities and client engagements, and the way we collaborate, operate and deliver value, provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
Accenture's Financial Services Distribution and Marketing Practice helps the Chief Marketing Officers and Heads of Retail, Distribution, and Digital at Financial Services organizations enhance customer engagement, grow revenues, cut cost-to serve, and stay ahead of the market.
Our unique blend of innovative digital thinking, financial services expertise and market-leading technology is coupled with a comprehensive breadth of skills, a global footprint, and a network of over 50,000 financial services professionals with wide-ranging experience in developing, delivering and leading strategies and solutions. These capabilities and assets enable us to generate growth and create new business models that drive high performance across our clients’ organizations.
We welcome you to speak to us for the role of Management Consulting Senior Manager – Distribution and Marketing.
In this role, you will be part of our Financial Services Distribution & Marketing practice in ASEAN and expected to work seamlessly within Accenture and with our clients to shape and implement a Customer Experience solution that addresses our clients’ business needs.
Providing solutions to complex business problems for area(s) of responsibility include
Analysis of situations requires an in-depth knowledge of organizational objectives
Shaping of business solutions working directly with the CMO and/or Business Heads
Demonstrate ability to work creatively and analytically (strong diagnostic skills).
Possesses strong credibility at a client and/or within Accenture, which involves negotiating and or navigating the organisation environment towards desired outcomes
Comfortable with fast paced projects and high-pressure settings
Has the flexibility to either work independently or lead a team at a client or within Accenture.
Ability to enter new client environments and produce results through the use of practical skills that are easily transported between different industries
Ability to sell and deliver large scale digital transformation programmes
Expertise in any of the following industries, or any other industries with innovative sales and distribution models that could be applied to Financial Services
Banking and/or Wealth Management
Capital Markets – Investment Banking, Stock Exchange
Insurance – Life and/or General Insurance
Keen knowledge and experience in Waterfall and Agile Methodologies (ITIL, Scrum, etc) is ideal
Minimum of 8-10 years of prior and recent experience defining, planning or leading transformational initiatives in a consulting or professional services firm(s)
Minimum of 8 years of experience as part of corporate strategy or transformational initiatives.
Minimum of 5-8 years of prior and recent functional experience with Branch Network/ Retail Stores, Contact Center, Mobile & Online Banking user applications such as CRM, policy/ account, knowledge management, lead management
Minimum of 8 years of experience in customer experience, traditional and digital marketing, sales, or service
Bachelor’s Degree (Business, MIS or related)
Ability to travel as required, and be assigned on overseas assignments 50% - 80% of the time
Proficient in Microsoft Office tools (PowerPoint, Excel, Word)
Preferred Domain Expertise/ Skills:
Distribution model design, and strategic roadmap formation.
Distribution strategy and operating model design and roadmap formation.
Traditional and digital marketing and customer analytics (next best action).
Omni-channel distribution models and digital sales/ ecommerce
Marketing/ Digital Marketing operating model
Branch model/ format design/ network planning
Direct distribution models (digital and contact center) strategy and transformation
Digital bank business models
Marketing automation & analytics
Interactive marketing, analytics and Big Data
CRM/ SFDC functional/ program skills
Professional Skill Requirements
Demonstrated ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment.
Excellent communication (written and oral) and interpersonal skills.
Excellent leadership and management skills
Excellent large scale programme management skills
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.