Accenture Operations Account Support Specialist in Seattle, Washington
Title: Operations Account Support Specialist Location: USA-West Other Locations: USA-Northeast Job Number: 00590637
Locations: Berwyn, PA, Pittsburgh, PA, or Redmond, WA
Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.
As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.
Business Process Services professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.
Operations Account Specialist will be aligned to Accenture’s fastest growing business segment – Accenture Operations. You will be part of Accenture’s market leading procurement organization driving significant and tangible value by impacting bottom-line results that can support our client’s strategic objectives like sustainability, innovation & growth. The Operations Account Specialist will support the program management team dedicated to one of our Fortune 500 customers, you will work to support a wide range of management activities and projects that enable our team to consistently meet and exceed customer expectations. Specifically, you will:
Manage monthly measurement and reporting of savings and other results and track overall progress against our agreement
Assist and or lead process improvements to address key program challenges and to increase our ability to deliver upon our commitments
Develop and manage internal communications across the account team
Manage the on boarding and assimilation of new team members
Participate in the execution of special initiatives to fulfill customer commitments
Pursue and develop relationships with customer stakeholders across the account
Minimum 3 years’ project management experience in a corporate and or professional services environment
Minimum 3 years’ experience in a procurement service delivery role
Bachelor’s Degree in Business, Supply Chain, or related discipline
Experience in User Experience or User Interface design at all levels of customer interactions from e-mails through web based applications.
Post-graduate Degree preferred
Excellent communication, organization time management and problem solving skills
Strong analytical skills (spend analysis, savings opportunity assessment)
Data cleansing and management experience
Strong customer relationship management skills
Proficiency with Microsoft Word and Excel
Adaptable management style to conform to the varied corporate cultures and organizational structures of our customers
Eagerness to contribute in a team-oriented environment
Ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Understanding of strategic sourcing, process supplier implementation and change management best practices is a plus
Knowledge of procurement operations is a plus
Proven ability to work independently and as a team member
Excellent communication skills - written and verbal including formal presentation skills.
Proven ability to work creatively and analytically in a problem-solving environment
Good organizational, multi-tasking, and time-management skills
Adaptable communication ability to conform to the varied corporate cultures and organizational structures of our customers
The ideal candidate will be a highly motivated independent self-starter who thrives on challenge and delivering exceptional results
The ideal candidate must possess a desire to learn and deliver as a true team player
- This position requires travel up to 25% to the customer business unit locations
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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