Accenture Insurance Claim agent with German in Prague, Czech Republic

Insurance Claim Agent is responsible to review and process insurance claims in a timely and qualitatively adequate manner within contracted Service Level Agreement.

Insurance Claim Agent’s responsibilities include:

Taking end-to-end claims process over, from receiving claim to closing it in client systems Project scope restricted to simple claims processes Verifying liability, coverage and plausibility of claim Negotiations with people involved in damage being claimed Active damage management Handling of outbound telephony related to the claims


Advanced level of German, intermediate level of English is required

Experience in insurance (automotive) claims processing is nice to have

General Property and casualty experience Interpersonal skills to deal with suppliers, warranty engineers Data processing accuracy, detail oriented User level MS Office Organized, timely, pro-active and highly productive Good team player