Accenture Service Management Transformation Consultant in Milano, Italy

WE SEEK DIGITAL ARCHITECTS FOR THE INFRASTRUCTURES OF THE FUTURE. CHOOSE ACCENTURE OPERATIONS AND WITH US, TRANSFORM INFRASTRUCTURES BRINGING THEM TO THE CLOUD.

Accenture Operations is the place where highly skilled Network, Cloud, Service Management, Workplace and Data Centre specialists design, create and manage the core of the most innovative IT systems. Join Accenture Operations and design customised solutions for clients operating in the main industries, in partnership with the most renowned technology providers, to promote infrastructural and digital devolution. Define the architecture that underpins the evolution of our IT ecosystem.

SERVICE MANAGEMENT TRANSFORMATION CONSULTANT Milan

The candidate will participate to major transformation programs that impacts on our clients’ Organization, Processes and Service Management Technologies.

Activities include the following:

IT Operating Model definition

IT Service Management Processes design, re-engineering and optimization

Service Management Solutions implementation

Change management, support to client in the early stages of Service Management solutions adoption.

3+ years consulting experience in Service Management

Experience in projects with a focus on IT process review and design

Experience in projects related to the implementation of market-leading Service Management Solutions (ServiceNow)

Ability to work independently and to lead small teams during all the project phases

Proficient English (both written and spoken)

Availability to travel

Certifications in ITIL and COBIT are a plus.

Best People, Best Training & Best Work: start your adventure at the top

Find out how your ideas and creativity can come to life in a young, friendly, dynamic and supportive environment. Under the guidance of highly skilled leaders within a structured and customized training framework, you will rapidly build your own professional career, in terms of technical and management skills. You will manage complex and challenging projects in an international setting, testing emerging technologies and defining the rules of innovation. When there are no limits to passion, there is no limit to innovation.

Inclusion & Diversity

Our Inclusion & Diversity strategy aims to break down all barriers and eliminate prejudice. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.

For further information, visit our website: professioni.accenture.it For information on our Privacy Protection Safeguards art13 L.679/2016 (GDPR) go to https://www.accenture.com/us-en/careers/privacy-policy Accenture is an equal opportunities employer.