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Accenture Office Administrative Assistant - Workplace Generalist in Hong Kong, Hong Kong

The scope of the job includes a wide range of office services and/or activities including routine and non-routine tasks to be independently completed according to office guidelines. The generalist interacts frequently with customers / clients to maintain and strengthen relationships and to ensure work/deliverables meet expectations.

Key responsibilities:

  • Report to Office Lead

  • Perform administrative duties

  • Complete a wide range of office services (such as facility/equipment maintenance, mail services, stationery and office supply etc)

  • Setup and maintain workspace/meeting rooms including catering and audio/visual equipment.

  • Maintain and coordinate records and reports

  • Handle or coordinate process large-scale duplicating projects including copying, collating, assembly and binding.

  • Act as point of contact for various admin tools and databases

  • Manage daily relationship with external service providers

  • Conduct quality assurance checks to ensure service standards are being met.

  • Use judgment to anticipate customer service needs, resolves non-routine issues and take action accordingly

  • Assist in ad-hoc duties as assigned

Qualifications/Professional Skills Requirement

  • Diploma holder with minimum 2 years of relevant experience

  • Strong customer service skills

  • Good command in English and Mandarin

  • Good communication and interpersonal skills

  • Positive attitude and able to work independently

  • Proficient in MS application (PowerPoint, Word, Excel, Outlook)

  • Able to handle multi-tasks and work in a fast paced environment