Accenture Cloud Computing in Bengaluru, India
Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role :Cloud Services Operations
Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must Have Skills :Cloud Computing
Good To Have Skills :No Technology Specialty
Job Requirements : 1 Knowledge and good understanding on Cloud Computing 2 Need to have good knowledge on Accenture Cloud Platform ACP and various cloud providers Amazon, Azure, Google etc 3 Understand ACP billing 4 Understand the various tools used for doing patching, antivirus, back up etc 5 Basic networking knowledge is necessary 6 Have experience trouble shooting and resolving customers issues within SLA 7 Have prior experience in creating reports 8 Have worked in an environment which required interaction with multiple stakeholders 9 Have previous experience in preparing client specific deck/presentations 10 Good communication skill will be helpful
15 years of full time education