Accenture Customer Relations Specialist in Austin, Texas

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

The Customer Relations Specialist is a strategic, results oriented thinker focused on generating new business in support of Accenture’s business objectives. They will have the ability to identify and distill key media messages from research and marketing material to position Accenture as a thought leader in health management. They will also manage and develop professional working relationships with key external clients. They will have the ability to function effectively and influence senior leadership in a highly matrixed organization and align with the company's global brand. They will collaborate with subject matter experts in key operational areas to generate new business opportunities, and work with colleagues to lead timely responses to customer requests.

Basic Qualifications

  • Bachelor s degree

  • Minimum of 4 years of experience in media relations communications

Preferred Qualifications

  • Media, high tech or telecom journalism background a plus

  • Excellent writing and editing skills for audiences ranging from general to business to technical

  • Excellent customer relations skills

  • High level understanding of the dynamics and critical issues in the communications, media and technology sectors

  • Solid project management skills

  • Command of MS Office suite and key internet applications for research and media management

Professional Skill Requirements

  • Ability to manage multiple projects under tight deadlines

  • Passion for executing deliverables and programs that are of the highest quality

  • Ability to develop and apply creative solutions to complex issues

  • Ability to work both autonomously as well as collaboratively with other areas

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.